Privacy Policy

1. Who We Are

Mindful Puppy Yoga Ltd ("Mindful Puppy Yoga", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

Data Controller

Mindful Puppy Yoga Ltd

Email: support@mindfulpuppy.uk

2. Information We Collect

We may collect the following personal information when you use our website or services:

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Booking information

  • Payment information (processed securely by Stripe)

  • IP address

  • Browser type

  • Device information

  • Cookies and website usage data

We do not store your full debit or credit card details.

3. How We Collect Your Information

We collect information when you:

  • Make a booking

  • Complete a contact form

  • Subscribe to our newsletter

  • Contact us by email or telephone

  • Purchase gift vouchers

  • Visit our website

  • Accept cookies

4. Why We Use Your Information

We process your personal information to:

  • Manage bookings

  • Confirm reservations

  • Process payments

  • Respond to enquiries

  • Provide customer support

  • Improve our website

  • Meet our legal obligations

  • Prevent fraud

  • Send marketing emails where you have given consent

5. Lawful Basis for Processing

Under UK GDPR, we process your information because:

  • it is necessary to perform our contract with you;

  • we have a legal obligation;

  • it is in our legitimate business interests; or

  • you have given us your consent (for example, to receive marketing emails).

6. Payments

Payments are processed securely through Stripe.

Mindful Puppy Yoga never stores your complete payment card details.

Please refer to Stripe's own Privacy Policy for information about how they process payment data.

7. Booking Providers

Where bookings are made through our website, your information may also be processed by:

  • Squarespace

  • Stripe

  • Google Workspace (confirmation emails)

Only the information necessary to provide our services is shared.

8. Marketing

If you subscribe to our newsletter, we may occasionally send:

  • new class announcements

  • special events

  • promotions

  • offers

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

9. Cookies

Our website uses cookies to:

  • remember your preferences;

  • improve website performance;

  • understand visitor behaviour;

  • measure website traffic.

You can manage cookie preferences through our cookie banner or your browser settings.

10. Who We Share Information With

We only share information where necessary.

This may include:

  • Stripe

  • Squarespace

  • Google

  • Our professional accountants

  • Our legal advisers

  • Government authorities where required by law

We never sell your personal information.

11. Data Security

We take reasonable technical and organisational measures to protect your information against:

  • unauthorised access

  • accidental loss

  • misuse

  • disclosure

Although we work hard to protect your information, no internet transmission can ever be guaranteed to be completely secure.

12. How Long We Keep Information

We keep personal information only for as long as necessary.

Typically:

  • booking records : 6 years

  • customer enquiries : 12 months

  • marketing subscriptions : until you unsubscribe

  • financial records : as required by UK law

13. Your Rights

Under UK data protection law, you have the right to:

  • access your personal information;

  • request corrections;

  • request deletion;

  • restrict processing;

  • object to processing;

  • request transfer of your information where applicable;

  • withdraw consent for marketing at any time.

To exercise these rights, contact us using the details below.

14. Children's Information

Our services are intended for adults.

We do not knowingly collect personal information from children under 13 without parental consent.

15. Third-Party Websites

Our website may contain links to other websites.

We are not responsible for the privacy practices of third-party websites.

16. Contact Us

If you have any questions about this Privacy Policy or how we process your information, please contact us:

Mindful Puppy Yoga Ltd

Email: support@mindfulpuppy.uk

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.